1.1. Ignilife France SAS with its registered office at 400 Avenue Roumanille BP 80037 06901 Sophia-Antipolis Cedex (France) and with company number 807 648 829 (RCS Antibes) and other companies in the Ignilife group collect and use certain Personal Data. Ignilife is responsible for ensuring that it uses that Personal Data in compliance with data protection laws, including (but not limited to) the General Data Protection Regulation (EU) 2016/679 of 27 April 2016 and any applicable local law (including French law) implementing this Regulation.
Cookie: means a small text file that includes a small quantity of information sent to the browser of website Users, by a web server, and stored on the hard disk drive of a computer for purposes of archiving, collecting navigation data for statistical analysis purposes, and offering Users services related to their interests or location.
Data concerning health: means personal data related to the physical or mental health of a natural person, including the provision of health care services, which reveal information about his or her health status
End User(s) or Employees: means the users of the Ignilife Platform.
Ignicloud Platform: means the platform consisting of the Ignicloud software as a service (SaaS) and the Ignicloud website ignicloud.ignilife.com with restricted access.
Ignilife Platform: means the platform consisting of the Ignilife e-health application, available on the App Store and Google Play and the Ignilife website with restricted access:
Ignilife, we or us: means Ignilife France SAS and other companies of the Ignilife group.
Personal Data: means any data which relates to a living individual who can be identified from that data or from that data and other information which is in the possession of, or is likely to come into the possession of, Ignilife (or its representatives or service providers). In addition to factual information, it includes any expression of opinion about an individual and any indication of the intentions of Ignilife or any other person in respect of an individual.
Professional User(s) or You: means the users of the Ignicloud Platform.
3.1. Many of the services offered by Ignilife require us to obtain Personal Data about you in order to perform the services we have been engaged to provide. Users may be unable to access the Ignicloud Platform if such Personal Data are not provided. We will collect and process the following Personal Data about you:
Information that you provide to Ignilife
This includes information about you that you provide to us. The nature of the services you are requesting will determine the kind of Personal Data we might ask for, though such information may include (by way of a non-exhaustive list):
Information that we collect or generate about you
This includes (by way of non-exhaustive list):
Information we obtain from other sources
This includes the Personal Data provided to us by third-party service providers, agencies or other publicly available sources where applicable.
When you visit the Ignicloud Platform, cookies are used to collect technical information about the services that you use, and how you use them.
In addition to the categories of Personal Data described above, Ignilife will also process further anonymised information and data that is not processed by reference to a specific individual.
4.1. Your Personal Data may be stored and processed by us in the following ways and for the following purposes:
4.2. When we use Personal Data we make sure that the usage complies with law and the law allows us or requires us to use Personal Data for a variety of reasons. We may process your Personal Data because:
- we have obtained your consent;
- we may need to do so in order to establish, exercise or defend our legal rights or for the purpose of legal proceedings
- the use of your Personal Data as described is necessary for our legitimate business interests, such as:
5.2. We may also share your Personal Data outside of the Ignilife group of companies for the following purposes:
6.1. Ignilife is a global business. Our customers and our operations are spread around the world. As a result, we collect and transfer Personal Data on a global basis. That means that we may transfer your Personal Data to locations outside of your country.
6.2. Where we transfer your Personal Data to another country outside the EEA, we will ensure that it is protected and transferred in a manner consistent with legal requirements. In relation to data being transferred outside the EEA, for example, this may be done in one of the following ways:
6.3. You can obtain more details on the protection given to your Personal Data when it is transferred outside the EEA (including a copy of the standard data protection clauses which we have entered into with recipients of your Personal Data) by contacting us as described in Section 11 below.
7.1. We have extensive controls in place to maintain the security of our information and information systems. Professional Users, End-Users and client files are protected with safeguards according to the sensitivity of the relevant information. Appropriate controls (such as restricted access) are placed on our computer systems. Physical access to areas where Personal Data is gathered, processed or stored is limited to authorised employees.
7.2. As a condition of employment, Ignilife employees are required to follow all applicable laws and regulations, including in relation to data protection law. Access to sensitive Personal Data is limited to those employees who need to it to perform their roles. Unauthorised use or disclosure of confidential client information by an Ignilife employee is prohibited and may result in disciplinary measures.
7.3. When you contact an Ignilife employee about your file, you may be asked for some Personal Data. This type of safeguard is designed to ensure that only you, or someone authorised by you, has access to your file.
8.1. How long we will hold your Personal Data for will vary and will be determined by the following cumulative criteria:
9.1. In all the above cases in which we collect, use or store your Personal Data, you may have the following rights and, in most cases, you can exercise them free of charge. These rights include:
9.2. You can exercise your rights by contacting us using the details listed in Section 11 below.
9.3. Further information about your rights may be obtained by contacting the supervisory data protection authority located in your jurisdiction.
For France, the supervisory authority is the Commission Nationale de l'Informatique et des Libertés ("CNIL"), whose offices are located 3 Place Fontenoy - TSA 80715 - 75334 Paris Cedex 07 (France) and having for website www.cnil.fr/fr/vous-souhaitez-contacter-la-cnil.
For Switzerland, the supervisory authority is the Federal Data Protection and Information Commissioner ("FDPIC"), with registered office at Feldeggweg 1, CH – 3003 Berne, Switzerland. The FDPIC may be contacted via https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html. You will find the Ignilife declaration to FDPIC at: www.datareg.admin.ch/RegPdf/Registration_d7405b06-a5a7-42b9-adf4-39dd386c6050.pdf
10.2. Types of cookies and purposes
Cookies used on the Ignicloud Platform are used to record information necessary for the proper functioning of the Ignicloud Platform and the services offered to you, the audience measurement, use monitoring and security.
Cookies are placed by Ignilife and, if applicable, its business partners, third party agents and contractors (without Ignilife being held responsible for the placement of Cookies by its partners, third party agents and contractors).
Each time a Professional User is identified on the Ignicloud Platform, a Cookie is placed allowing to identify the computer or hardware used and the Professional User navigating on the Ignicloud Platform. This Cookie allows services to be provided seamlessly and therefore without re-identification. This Cookie is invalidated when the browser is closed or after a period of inactivity on the Ignicloud Platform.
To help Professional Users navigate on the Ignicloud Platform, a presentation of the various functionalities, called "web tour", is activated by default upon first visit. To store the use of this web tour by the Professional Users, we use a Cookie that allows us to define when to display the messages on the screen.
In order to protect all personal accounts on the Ignicloud Platform against theft attempts, we are placing a Cookie to identify the origin of the browser opening a form on the Ignicloud Platform. This Cookie does not contain any information about the Professional User. Its purpose is to avoid attacks of the type "Cross-site Request Forgery".
10.3. Deactivation of cookies
Cookies following visits are kept for a maximum of 13 months from the first visit.
The Professional User can configure his browser software so that Cookies are saved in his/her terminal or rejected, either systematically or according to their issuer.
The Professional User can also configure his/her browser so that the acceptance or rejection of Cookies are proposed to him/her punctually, before a Cookie is likely to be registered in his/her terminal.
For the management of Cookies and related choices, the configuration of each browser is different. It is described in the help menu of the browser of the Professional User, which will allow him to know how to modify his/her preferences in terms of Cookies.
The procedures are described in the help menu for the following software:
In order to give more control to the users of websites, Google has developed Google Analytics Opt-out Browser Add-on. This extension prevents that data relating to your visit be sent to Google Analytics. Google Analytics Opt-out Browser Add-on does not prevent that information be sent to other of web analytics software.
Address: Renaud Calmont, Ignilife France SAS, 400 Avenue Roumanille, BP 80037, 06901 Sophia-Antipolis Cedex, France
Email address: firstname.lastname@example.org
11.2. Any written request must be accompanied by a photocopy of an identity (ID) card bearing the signature of the holder. Ignilife will address request within a period of one (1) month, following receipt of the request, except in exceptional circumstances.